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Programs




Computer Science and Information Technology - IT Support - Advanced Certificate


Program Code: CTA.35136

The IT Support certificate is designed to prepare students for entry-level employment in various areas within the information technology field. Students will configure, monitor, secrue, and administer network resources; as well as demonstrate technical skills and ability in analyzing, assessing, diagnosing, and troubleshooting hardware, software, network, and other desktop issues. Also, the IT Support certificate helps prepare learners to test for the CompTIA A+ certification as well as the TestOut PC Pro certification exams. These certifications make students more marketable to employers as certification validates foundation-level knowledge and skills necessary for a career in IT support. Additionally, students may apply this certificate as a step toward an associate's degree.

Core Courses

CourseCreditsCourse TitleCompleted
CST 1201PC Operating System Command Line Interface (DOS) ______________
CST 1262Unix/Linux Operating System ______________
CST 1284PC Hardware Concepts and Troubleshooting ______________
CST 1292Mac OS Troubleshooting ______________
CST 133W4Computer Concepts & Competencies ______________
CST 1351Help Desk Fundamentals ______________
CST 1603Networking Essentials ______________
CST 1613Introduction to Networking ______________
CST 1632Introduction to Windows Network Administration ______________
CST 2284Advanced PC Troubleshooting ______________
CST 268W2Special Topics in IT Support ______________
CST 2783A+ Certification Prep ______________

THIS CERTIFICATE IS PART OF A LADDERED PROGRAM. CREDITS EARNED MAY BE APPLIED TOWARDS COMPLETION OF THE COMPUTER SCIENCE AND INFORMATION TECHNOLOGY - IT SUPPORT - ASSOCIATE IN APPLIED SCIENCE DEGREE.



31Total Credits


Notes

1 - Proficiency in keyboarding is expected in all CST classes. OAT 170 is available for those students who need to build keyboarding skills.
2 - CST 128, CST 129, CST 133, CST 161, CST 228, CST 268, and CST 278 are Key courses and must be completed within 5 years of completing certificate. Failure to complete within the stated time frame will require you to repeat this course. See graduation requirements page in catalog.
3 - A grade of "C" (2.0) or higher is required in all courses for the certificate.



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