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Office Professions - Office Assistant - Advanced Certificate

About the Program

As businesses continue to evolve and work with increasingly complex technology, the need for advanced training and professional certification becomes more important every day.

Office professionals are the core of most businesses. Without competent assistants, executive administrators, bookkeepers, and office managers, most companies would be unable to function. Office professionals keep the office organized and running smoothly and work with much of the valuable data that a company needs to flourish.

The Professional Studies in Office Administration Certificate was created for the individual who is already working in an office setting and wants to apply new learning to the workplace. It provides an opportunity to upgrade your present skills and acquire new competencies.

Why Delta?

This is a program designed specifically with the working office professional in mind. This certificate offers a flexible “menu” approach to course selection to enhance your professional development. Choose from 3 to 9 credits from each category – communications, office management or technology. A total of 18 credits is required.

Careers and Job Outlook

Opportunities will continue to be best for those office and administrative support worker supervisors and managers who show leadership and team building skills, and who are able to multitask, communicate well, and keep abreast of technological advances.

State of Michigan average yearly earnings is $32,700.
Source: Michigan Department of Career Development, 2010 State Occupational Employment and Wage Estimates of Michigan Occupational Information System.

Find Out More

Have questions or want more information? Contact:

The Business & Information Technology Division Office at 989-686-9127

Office Professions - Office Assistant - Advanced Certificate

Program Code: CBA.35291

Office professions continue to evolve along with new office automation and organizational restructuring. In many cases, office professionals have assumed new responsibilities and learned to operate a variety of office equipment. Most organizations employ office professionals to perform and coordinate office activities and to ensure that information is disseminated to staff and clients. Managers, professionals, and other support staff rely on them to keep administrative operations under control. Office professionals are responsible for a variety of clerical and administrative duties that are necessary to run and maintain organizations efficiently. They use personal computers to communicate electronically and to run spreadsheet, word processing, database management, desktop publishing, and graphics programs.

Core Courses

CourseCreditsCourse TitleCompleted
CST 1051Outlook ______________
CST 1061Internet Foundations ______________
CST 1472Electronic Media Communication ______________
CST 1512Spreadsheet Fundamentals OR ______________
CST 155(3)Microsoft EXCEL ______________
OAT 105W1Time Management ______________
OAT 1513Business Communication I AND ______________
OAT 1523Business Communication II ______________
OR ______________
OAT 151(3)Business Communication I AND ______________
ENG 111(3)College Composition I AND ______________
ENG 112(3)College Composition II ______________
OR ______________
OAT 151(3)Business Communication I AND ______________
ENG 111(3)College Composition I AND ______________
ENG 113(3)Technical Communication ______________
OAT 1603Records Management ______________
OAT 1713Document Processing: Beginning ______________
OAT 1723Document Processing: Intermediate ______________
OAT 1752Electronic Calculation ______________
PHL 203W3Business Ethics ______________
OR ______________
PHL 210W(2)Information Technology Ethics & Law ______________


26/31Total Credits


1 - A Grade of “C” (2.0) or higher is required in CST 151, CST 155, OAT 171, OAT 172, OAT 151 and OAT 152 or ENG 111 and ENG 112 or ENG 111 and ENG 113.
2 - CST 105, CST 106, CST 147, CST 151, CST 155, OAT 171 and OAT 172 are key courses and must be completed within 5 years of completing the certificate. Failure to complete within the stated time frame will require you to repeat this course. See section 4 of the College Catalog "Academic Policies/Graduation Requirements."
3 - Credit by examination is available for CST 105, CST 151, OAT 151, OAT 171, OAT 172 and OAT 175.
4 - Keyboarded assignments are required for OAT 151 and OAT 152.
5 - OAT 175 requires MATH LEVEL 2.
6 - Students may earn credit hours with evidence of Certified Administrative Professional (CAP) certification. Consult Counseling & Advising Services for more information.
7 - OAT 171 Document Processing: Beginning requires OAT 170 Keyboarding with a "B" grade or better. A keyboarding waiver test is available for OAT 170. Contact the BIT Division office, 989.686.9127, to arrange for a waiver test.

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