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Office Professions - Administrative Assistant - Associate in Business Studies

About the Program

As businesses continue to evolve and work with increasingly complextechnology, the need for advanced training and professionalcertification becomes more important every day.

Office professionals are the core of most businesses. Withoutcompetent assistants, executive administrators, bookkeepers, and officemanagers, most companies would be unable to function. Officeprofessionals keep the office organized and running smoothly and workwith much of the valuable data that a company needs to flourish.

The Professional Studies in Office Administration Certificate wascreated for the individual who is already working in an office settingand wants to apply new learning to the workplace. It provides anopportunity to upgrade your present skills and acquire new competencies.

Why Delta?

This is a program designed specifically with the working officeprofessional in mind. This certificate offers a flexible “menu” approachto course selection to enhance your professional development. Choosefrom 3 to 9 credits from each category – communications, officemanagement or technology. A total of 18 credits is required.

Careers and Job Outlook

Opportunities will continue to be best for those office andadministrative support worker supervisors and managers who showleadership and team building skills, and who are able to multitask,communicate well, and keep abreast of technological advances.

State of Michigan average yearly earnings is $32,700.
Source: Michigan Department of Career Development, 2010 State Occupational Employment and Wage Estimates of Michigan Occupational Information System.

Find Out More

Have questions or want more information? Contact:

The Business & Information Technology Division Office at 989-686-9127

Office Professions - Administrative Assistant - Associate in Business Studies

Program Code: ABS.10296

Office professions continue to evolve along with new office automation and organizational restructuring. In many cases, office professionals have assumed new responsibilities and learned to operate a variety of office equipment. Most organizations employ office professionals to perform and coordinate office activities and to ensure that information is disseminated to staff and clients. Managers, professionals, and other support staff rely on them to keep administrative operations under control.

Office professionals are responsible for a variety of clerical and administrative duties that are necessary to run and maintain organizations efficiently. They use personal computers to communicate electronically and to run spreadsheet, word processing, database management, desktop publishing, and graphics programs.

Administrative assistants perform fewer clerical tasks than lower-level office professionals. In addition to receiving visitors, arranging conference calls, and answering letters, they may handle more complex responsibilities such as conducting research, preparing statistical reports, and supervising other clerical staff.

General Education Courses

CourseCreditsCourse TitleCompleted
LWA ---1Any 1 Credit LWA Course AND ______________
LW 220W1Lifelong Wellness ______________
OR ______________
LW ---(2)Any 2 Credit LW Course ______________
MGT 2453Principles of Management ______________
OAT 1513Business Communication I AND ______________
OAT 1523Business Communication II ______________
OR ______________
OAT 151(3)Business Communication I AND ______________
ENG 111(3)College Composition I AND ______________
ENG 112(3)College Composition II ______________
OR ______________
OAT 151(3)Business Communication I AND ______________
ENG 111(3)College Composition I AND ______________
ENG 113(3)Technical Communication ______________
POL ---3/4Any Approved American Government Requirement ______________
PHL 203W3Business Ethics OR ______________
PHL 210W(2)Information Technology Ethics & Law ______________

Core Courses

CourseCreditsCourse TitleCompleted
ACC 1213Accounting for Managers OR ______________
ACC 211(4)Principles of Financial Accounting ______________
ACC 1101Introduction to QuickBooks ______________
ACE 101W2Career Professional Development I OR ______________
ACE ---(2-6)Academic Career Experience ______________
CST 1031Windows Foundations ______________
CST 1051Outlook ______________
CST 1061Internet Foundations ______________
CST 1071Microsoft Publisher ______________
CST 1101Web Content Development ______________
CST 1472Electronic Media Communication ______________
CST 1512Spreadsheet Fundamentals OR ______________
CST 155(3)Microsoft EXCEL ______________
MGT 153W3Introduction to Business ______________
OAT 105W1Time Management ______________
OAT 155W2Editing ______________
OAT 1603Records Management ______________
OAT 1713Document Processing: Beginning ______________
OAT 1723Document Processing: Intermediate ______________
OAT 1752Electronic Calculation ______________
OAT 2683Administrative Office Practices ______________
OAT 2733Document Processing: Advanced ______________
OAT 285W3Office Technology ______________

62/70Total Credits


1 - A Grade of “C” (2.0) or higher is required in CST 107, CST 151, CST 155, OAT 171, OAT 172, OAT 268, OAT 273, OAT 151 and OAT 152 or ENG 111 and ENG 112 or ENG 111 and ENG 113
2 - ACE 101, CST 103, CST 105, CST 106, CST 107, CST 110, CST 147, CST 151, CST 155, OAT 171, OAT 172, OAT 268, OAT 273 and OAT 285 are Key courses and must be completed within 5 years of completing the certificate. Failure to complete within the stated time frame will require you to repeat this course. See section 4 of the College Catalog "Academic Policies/Graduation Requirements."
3 - Credit by examination is available for CST 103, CST 105, CST 151, OAT 151, OAT 171, OAT 172, OAT 175 and MGT 153.
4 - Keyboarded assignments are required for OAT 151 and OAT 152.
5 - Students must apply for placement in ACE 101 in semester previous to anticipated placement.
6 - On-site visitations required in OAT 285.
7 - OAT 175 requires MATH LEVEL 2.
8 - OAT 285 is a fall-only class.
9 - OAT 268 is a winter-only class. OAT 151, OAT 172, CST 147, CST 151, CST 257 with a C (2.0) grade minimum are the prerequisites for OAT 268.
10 - Students may earn credit hours with evidence of Certified Administrative Professional (CAP) certification. Consult Counseling & Advising Services for more information.
11 - If you are planning to transfer, you should take ACC 211.
12 - OAT 171 Document Processing: Beginning requires OAT 170 Keyboarding with a "B" grade or better. A keyboarding waiver test is available for OAT 170. Contact the BIT Division office, 989.686.9127, to arrange for a waiver test.

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