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Interpersonal Communication

Course NumberCOM 114W
Lab Hours0
Lecture Hours45
Course DescriptionPrerequisites: READING LEVEL 2 or WRITING LEVEL 2. Introduces the processes of perception, non-verbal behavior, self- concept, roles, and culture on human interaction in varying social settings. Increases student competency as communicators in social settings. Applies various concepts of communication behavior in the classroom. Credit may earned in any SPH 114 course or any COM 114 course, but not in both. (45-0)

Outcomes and Objectives

Apply basic principles of communication to life experience.
  1. Identify his/her basic needs in communication.
  2. Distinguish between positive and negative communication behaviors.
  3. Demonstrate an understanding of diversity and its impact on communication.
  4. Understand and practice the values and skills to interact productively with others.

Discover the role that self-concept plays in communication.
  1. Identify the important forces that have shaped his/her self-concept.
  2. Determine those elements in self-concept which may not be objective.
  3. Recognize the ways in which she/he shaped the self-concept of others.

Discover the role that perception plays in communication.
  1. Describe factors that shape his/her perceptions.
  2. Discover ways in which gender, culture, age, health, etc., have direct impact on his/her perceptions.

Analyze ways in which emotion affects communication.
  1. Recognize the difference between facilitative and debilitative emotion.
  2. Identify false emotional beliefs that may have hindered his/her effective communication.

Discover ways in which our communication is shaped by our language.
  1. Recognize the symbolic nature of language.

Determine the role that nonverbal communication plays as part of his/her overall communication.
  1. Identify basic characteristics of nonverbal communication.
  2. Categorize types of nonverbal communication.
  3. Assess the importance of nonverbal communication.

Examine relationships and ways in which they are affected by communication
  1. Identify the stages of relationships.
  2. Consider strategies to manage loss of relationship.
  3. Develop strategies to improve relationship with intimate partner, family, friends and colleagues.

Evaluate the importance of listening and its impact on communication.
  1. Identify basic aspects of the listening process.
  2. Appraise his/her listening for strengths and weaknesses.
  3. Classify listening responses that are positive in contrast to those that are negative in listening to another person.

Determine ways in which conflict can be effectively managed.
  1. Identify his/her own needs as well as those of the other party in a conflict situation.
  2. Develop effective strategies in managing conflict.

Utilize writing to promote learning of the above Outcomes and Objectives.

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