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Business Communication II

Course NumberOAT 152
Lab Hours0
Lecture Hours45
Course DescriptionPrerequisite: OAT 151 with a "C" (2.0) grade minimum. Studies effective verbal and nonverbal communication in business. Emphasizes audience reaction, logical organization, tone, clarity, and accuracy. Involves career information, the research process, and reporting. (45-0)

Outcomes and Objectives

Demonstrate the ability to function as an effective team member.
  1. Discuss and display team development, team roles, dealing with conflict, and methods for reaching group decisions.
  2. Use techniques for organizing team-based written and oral presentations.
  3. Reflect on the effectiveness, interaction, and dynamics of the team.

Access, analyze, and utilize information.
  1. Identify an information need.
  2. Access electronic information utilizing electronic databases and Internet resources.
  3. Analyze and evaluate the credibility of sources.
  4. Evaluate and utilize the information for oral and written reports.

Demonstrate an understanding of the research process.
  1. Demonstrate an understanding of primary and secondary research.
  2. Apply primary and/or secondary research techniques.
  3. Analyze and evaluate the data for use in reporting.
  4. Develop a references page consisting of traditional and electronic sources for use in a business report.

Demonstrate knowledge of written reporting techniques commonly used in business.
  1. Write a short report or proposal utilizing the results of primary and/or secondary research on a business-related topic.
  2. Write a long report (in APA style) complete with preliminary and supplementary pages, appropriate graphics, and in-text citations.

Demonstrate knowledge of effective oral reporting techniques.
  1. Plan presentations by determining the purpose and analyzing the audience.
  2. Prepare presentations by collecting data and organizing it in a logical format.
  3. Develop effective visual aids for presentations.
  4. Deliver presentations in a professional manner.

Demonstrate knowledge of the process of entering the job market.
  1. Explore employment resources available online and/or in Career Services.
  2. Write a resume.
  3. Write an application letter.
  4. Demonstrate knowledge of effective interview techniques.
  5. Write related employment messages.

Demonstrate professionalism appropriate for the workplace.
  1. Participate in class.
  2. Follow written and oral directions.
  3. Complete and submit assignments on time.
  4. Participate constructively in activities.
  5. Display civility toward other class members and the instructor.
  6. Demonstrate academic integrity.

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